Question 1

Memberships & Class Packs

Accepted Answer

Memberships
4- and 8-Class Memberships: Valid for any class type except Community Classes. Rolling 30-day booking window. Includes one guest pass per month and 10% off retail.

Unlimited Memberships: Valid for all class types, including Community Classes. Rolling 30-day booking window. Includes one guest pass per month, 20% off retail & events, three-month access to Arrow’s Virtual Studio, and one complimentary shower or mat towel rental per visit.

All memberships have a three-month minimum commitment, are billed monthly until cancelled, and require 30 days’ notice to cancel.

Class Packs
Drop-In: Two-week expiration starting Sept 8.

5-Class Pack: Two-month expiration starting Sept 8.

10-Class Pack: Three-month expiration starting Sept 8.

All class pack classes valid for any class except Community Classes. Two-week booking window.

Activation
Any purchase made now will not activate until your first class. Memberships will renew one month after your first class.

Question 2

Arriving Late

Accepted Answer

Our classes start and end promptly so please ensure you are ready on your mat at least five minutes before the class begins. Late entry is disruptive for the class, as many of our classes start with breathwork/meditation. We lock the doors as soon as class starts. If you’re late you will not be able to enter the studio and you will be marked as a no-show. Please do not knock on the doors.

This is to observe asteya, the practice of non-stealing. We want to honor the teacher guiding, as well as the other students in the class.

Question 3

Cancellation/No Show

Accepted Answer

Arrow Yoga's class cancellation policy is 12 hours.

New Students - There are no penalty fees for late cancellation/no show.

Class Credits/ Packs- If you do not cancel with at least 12 hours prior notice, this will constitute as a late cancellation, you will be charge a $10 penalty fee but will not lose your class credit. No shows - If you do not late cancel and do not show up for class, you will be charged a $15 penalty fee but will not lose your class credit.

Limited / Unlimited Members - If you do not cancel at least 12 hours prior notice, this will constitute as a late cancellation, you will be charged a late penalty fee of $10 and for a no show, $15 but will not lose class credits.

ClassPass or other external third-party bookings are liable to their cancellation policy.

All penalty fees will be waived for the first few months of opening to make sure everyone is oriented to navigating their new ritual.

Question 4

Check In

Accepted Answer

Please check-in with someone from our team before you head into the studio so they can mark you present. If you are visiting via ClassPass you must sign our waiver before attending class. Please note, it is your responsibility to ensure you are checked-in properly.

If you are a new student, please arrive at least 15 minutes prior to your scheduled class time so that we can familiarize you with our space and register you.

Question 5

Mobile Phones

Accepted Answer

Phone use is not permitted during class at any time for safety reasons and out of respect for your teacher and those around you. Please store phones in the studio lockers when you arrive and focus on being present in the space.

Question 6

Filming/Photography

Accepted Answer

If you’d like to film your practice, you are welcome to book a private class or hire our space for a shoot. Under no circumstance are you to film yourself in a public class.

We love seeing your photos before and after practice, or of our space in general, but please be mindful of our members and do not take photos of anyone without their consent.

Question 7

Shoes

Accepted Answer

We want to promote saucha (cleanliness) and ask that remove your shoes before entering the lobby of our studio, and place them on the floor under the bench in the locker room area, or in a locker. This also goes for post practice when you are leaving the studio, please put your shoes on by the door or at the stop of the steps.

Question 8

Pregnancy

Accepted Answer

Please consult with your doctor first before booking any of our classes.
If you're pregnant, please let the teacher know ahead of class. We don't recommend starting a new movement practice in your first trimester. We also don't recommend practicing any new movements you haven't been doing before your pregnancy. Please be mindful that our studio is heated to 98° F and may be unsafe/uncomfortable for pregnant bodies.

If you already have a strong daily practice, then feel free to continue with your regular classes*. Listen to your body to know when to take a break from these classes. When you start feeling really restricted, we recommend our prenatal class.

Studio Policies

Memberships & Class Packs

Arriving Late

Cancellation/No Show

Check In

Mobile Phones

Filming/Photography

Shoes

Pregnancy

FAQS

Location

Parking

Do you have lockers?

Do you have a shower?

Mat/Towel Rentals

Are all classes heated?

What do I need to bring?

I'm new to yoga, what class do you suggest?

What is vinyasa?

What is Arrow Yoga's class style?

What is Arrow Yoga's lineage?

How do I sign up for classes?

As a member, how do I use a provided guest pass code versus the credit already applied to my account?